Case Studies

Zespri

Zespri Breakfast Challenge

Driving New Consumer Behaviors Through Social Marketing! By integrating Facebook, Instagram, and LINE with health-focused breakfast content tailored to each audience, we successfully shaped new consumer habits.
As of July 2024 (Kantar), social media influence rose by 16%, healthy eating improved by 10%, and kiwi consumption jumped 25%.

Highlight

  1. Unlike siloed traditional approaches, we unified all social platforms with a cross-channel strategy to reach our audience more effectively.
  2. Beyond promo videos, we launched an interactive LINE campaign that encouraged healthy habits and turned users into brand advocates.

Engagement Averaged

139

%

LINE Activation Hit

175

%

UGC moments by users

13000

+ posts

Challenge

Taiwanese breakfasts are often unhealthy, and busy routines make change feel impossible.

So how can integrated social marketing help turn healthy breakfasts into a daily habit?

Solution

Building a new consumption habit takes more than a one-off campaign. Our challenge: make “adding a kiwi to breakfast” part of busy Taiwanese routines.


We tapped into Facebook, Instagram, and LINE—platforms used by over 90% of locals—with distinct content strategies: FB became a fun, snackable nutrition channel; IG turned health into a lifestyle with influencer-style posts; LINE offered interactive tasks, AI photo recognition, and a reward system to turn users into brand ambassadors.


For two years, the “KIWI Brothers” led the way—from year one’s “One Zespri kiwi a day boosts your energy” to year two’s “Upgrade your health with a kiwi at breakfast” driving both awareness and real behavior change across all platforms.

Result

Over two years, the campaign outperformed across platforms—

Engagement Averaged

139

%

LINE Activation Hit

175

%

UGC moments by users

13000

+ posts

According to Kantar data from July 2024, social influence rose 16%, healthy habits improved 10%, and breakfast kiwi consumption increased 25%—showing real behavioral change beyond brand awareness.